Effective Date: October 16, 2024
Last Updated: May 16, 2025
1. Information We Collect
We collect various types of personal data when you engage with us, such as:
- Personal Identifiable Information (PII): Name, phone number, email address, and other contact information.
- Service-Related Data: Data for corporate registrations, legal consultations, marketing services, job applications, and logistics requests.
- Website Interaction Data: Includes IP address, browser type, and activity on our website through cookies and similar technologies.
How We Obtain Data:
- Website Forms: By providing your phone number, you consent to receive SMS updates. “By submitting your phone number, you agree to receive service-related updates. Reply STOP to opt-out.”
- Verbal Consent: Obtained during phone calls or in-person, recorded in our CRM system.
- Third-Party Sources: Information from partners who help facilitate our services.
2. Purpose of Data Use
We use your personal information to:
- Provide Requested Services: Processing requests such as job placement, legal assistance, business transactions, and more.
- Service-Related Communications: Sending SMS or email updates about service status, with examples like job updates or logistics coordination.
- Marketing and Brand Development: Informing you about new services or offers, with explicit consent.
- Compliance and Legal Requirements: To fulfill legal obligations like data retention and responding to lawful requests.
3. Sharing Your Information
We share your personal information only as follows:
- With Service Providers: Trusted third-party vendors for hosting, communications, and legal support, bound by confidentiality agreements.
- Legal Compliance: When required by law, such as in response to a court order.
- No Sale of Data: We do not sell your information for marketing purposes.
4. Data Retention
Your personal information is retained only as long as necessary to fulfill service purposes or as required by law. It will be securely deleted or anonymized when no longer needed.
5. Data Security
We use industry-standard security measures, including encryption and access controls, to protect your data from unauthorized access or disclosure. While we strive for complete security, no system can be entirely secure.
6. Your Rights
You have the right to:
- Request access to and correction of your data.
- Request data portability in a structured format.
- Request data deletion, subject to legal requirements.
- Withdraw consent at any time by contacting us at legal@cactus-express.com.
7. SMS and Email Communications
By providing your phone number, you consent to receive service-related SMS updates. Each message will include an opt-out option, such as “Reply STOP to opt out of further messages.” You may also unsubscribe from emails through the provided link.
8. Use of Cookies and Similar Technologies
We use cookies to enhance your website experience. You can adjust browser settings to refuse cookies, but it may affect website functionality.
9. External Links
Our website may contain links to third-party sites. Cactus-Express is not responsible for the content or privacy practices of these external sites. We recommend reviewing their privacy policies before interacting with them.
10. Children’s Privacy
Our services are not directed at individuals under 13. We do not knowingly collect data from children. If we discover data from a child under 13, we will delete it.
11. International Data Transfers
If you access our services from outside United States of America, your data may be transferred to countries with different data protection laws. We ensure your data is protected in line with this policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted here with a new effective date, and continued use of our services indicates acceptance of the updated terms.
13. Contact Us
If you have any questions about this privacy policy, please contact us at:
Cactus Express LLC
260 Northland Blvd ste 308B
Cincinnati Ohio 45246
corp@cactus-express.com
+1(917)769-9006
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